We want you to be fully satisfied with Strawberry Queen item. Should you be dissatisfied with our products within 7 days after receiving purchased items, you may
Step 1 : Login and complete return request under "Return"
Step 2 : Our customer representative will contact you within 2 business days for additional information in order to access your request.
Step 3 : Once we have reviewed your request, you will receive Return & Exchange Review Email stating the eligibility of your request.
Step 4 : If your request has been approved, pack the item in its original packing attached with invoice and ship to:
M&D FASHION WORLD SDN BHD
12-1, Jalan Perdana 4,
Taman Segar Perdana,
4320 Cheras, Selangor.
Step 5 : Once we have done final inspection, we will either ship the replacement items to you at our cost (for exchange) or refund you with store credits (for return).